Signature Offroad Gear Winch Tray for Ineos® Grenadier®

Before returning an item we ask that you send an email to info@signatureautosports.com to request a Return Merchandise Authorization (RMA) number and form. 

The RMA number must be written clearly on the outside of the box.

Your completed RMA form must be included inside the return packaging.

Signature Autosports is not responsible for the cost of return shipping. All returns must be pre-paid and all taxes/duties for returns from outside of the USA must be pre-paid or the package will be refused.

Signature Autosports will provide pre-paid labels for returns of items that were sent in any error on our part. If it is deemed that an item is returned to us and it was not an error on our part, a 20 % restocking fee will be applied.

All returns for exchange or credit must be made within 30 calendar days of receiving the item. It must be clean, in original packaging and able to be sold as new. Signature Autosports will not accept any returns past 30 days.

If the unfortunate event of receiving a part that is defective out-of-the-box, we will gladly replace it (if available) if returned to us within 30 days. We will not be able to replace it until the defective item is sent back to us, or you can pre-pay for a replacement and will be credited back to you upon arrival of the original part. We are only responsible for the parts we send that are defective and are not liable for consequential damage or labor costs.

Signature Autosports does not accept returns on special order items. 

Signature Autosports does not accept returns on books, PDFs, or wearables. 

Signature Autosports is not responsible for stolen packages.

If in the unfortunate event you receive a package that was damaged in transit, we will require photos of the packaging before you remove the items. This is required when filing a claim with all shippers. Without these photos, we will be unable to support a damaged item claim and cannot be held responsible once you have removed the item from the packaging. We can only accept damaged package claims no later than 7 calendar days after the tracking shows delivered, the first day being the delivery date.  

Signature Autosports does not accept returns on any electrical parts including switches, relays, gauges, alternators, regulators, starters, bulbs, etc.

If you have ANY questions, please contact us on +1 (910) 632-0260 PRIOR to placing your order.

All prices for parts and accessories are in U.S. dollars. All transactions must be completed in U.S. dollars.

All custom orders are final.

All returns are subject to a 20% restocking fee.

All returns must be shipped by either USPS, UPS, FedEx or DHL. We will not accept returns from any other shipping company. 

Any order cancellation of custom fabricated products after Signature Autosport LLC issues a Sales Order will be subject to a 25% cancellation fee.

If outside of the United States please call +1 (910) 632-0260 for availability of service to your country and to get a shipping quote.

North Carolina Residents: State and local sales tax will be added to your total at checkout. 

We may have to contact you with questions about your order, therefore, it is very important that we have your telephone number and email address. If we have a question, and are unable to contact you, your order may be held until you contact us.